At Edaa (Qatar), we are committed to protecting the privacy and security of your personal and financial information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile banking app.
Information we collect
It is our responsibility to make you understand the types of data that we collect in order for you to agree on what data you share with us. Personal data means the information that relates to a recognizable individual and this data will be collected when you are using our products and services.
Location
To access your location for showing your nearby Branche
Device
Device ID and OS details will be collected for operations and maintenance services and to enable device registration for more secure and simpler access
Files and Media
To allow uploading and reading of your captured photos and documents for e-KYC update, and account opening
How do we collect your Personal Data?
Personal information collected will be committed to a high degree of protection. Below given the ways that we collect your data based on how you use our products and services:
- Online and Digital:
Product sign-ups, app downloads and registrations, and general digital financial services. - Cashless Transactions:
Digital payments through website and apps, contactless payments.
How We Use Your Information?
We use the information we collect for the following purposes:
- To provide financial services and process transactions.
- To personalize your experience and improve our services.
- To comply with legal and regulatory requirements.
- To Market our products /services & for financial operations
Information Sharing
Edaa (Qatar) reserves the right to share or disclose your Personal Information in its sole discretion with regulatory authorities, that the disclosure of such Personal Information is necessary or appropriate:
- To enforce our rights against you or in connection with a breach by you of this privacy policy or the terms and conditions of use of our digital channels and services;
- To prevent prohibited or illegal activities; or
- When required by law, legal process, litigation, or requests from credit agencies, respective central banks or any other governmental authorities within the respective countries, disclosure is necessary or appropriate.
Changes to this privacy policy
Edaa (Qatar) reserves the right to make changes to this privacy policy from time to time by notifying its users on this page and possibly within this application in order to ensure consistency with any developments to the way Edaa (Qatar) uses your data.